Mental Health Community Supports, Online Resources, and Crisis Contacts
WELCOME
Welcome to the Library of Mental Health Community Supports and Online Resources!
Please use the “looking for something" search tab below to help locate specific resources that are nestled inside each title (type in key words for what you are looking for); or simply scroll down the library to browse and click into each title for a drop-down menu of offerings and their associated websites.
Women’s Sexual Assault Support and Crisis Line: 1-800-663-3060
Bernadette McCann House (Crisis, Support, and Programs): 1-800-267-4930
Texting line (response time may vary): 613-639-1233
Regional Assault Program: 1-800-363-7222. Offering care and support to men, women, and children who have experienced domestic violence, including sexual assault. Provides care and support to older adults at risk of abuse, experiencing elder abuse, and their caregivers in Renfrew County
Mental Health Services of Renfrew County: Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services that support mental wellness and recovery for individuals aged 16 and older living in Renfrew County.
Adult Counselling: For sexual abuse victims, victims of violence, or those experiencing mental illness
Call (613) 732-8770, extension 8006 or 1-800-991-7711, extension 8006
Family and Children's Services of Renfrew County: If a person has a concern about a minor child who needs protection in the context of physical abuse, neglect, emotional abuse, or sexual abuse, please contact Family and Children's Services. There is someone available to take the call 24 hours a day, each day of the year, at 613-735-6866 or toll-free at 1-800-267-5878.
Love is Respect: A project of the National Domestic Violence Hotline, Love is Respect offers 24/7 information, support, and advocacy to young people ages 13 to 26 who have questions or concerns about their romantic relationships. We also provide support to concerned friends and family members, teachers, counsellors, and other service providers through the same free and confidential services via phone, text, and live chat.
Text: LOVEIS to 22522 OR Call: 1-866-331-9474
Salvation Army - Giving Hope Today (Community Justice Programs: Current online program offerings include (check their website for updates). Note, there is a cost for these offerings - 416-304-1974 x 209
Anger Management: One Day (AM)
Anger Management: One Day – Women Only (AMW)
Anger and Lifestyle Management (ALM)
Alcohol & Drug Awareness Program (ADAP)
Anger & Relationships: Men Only (AR)
Theft Intervention Program (TIP)
Road Rage (RR)
Restorative Parenting (RP)
Victim Impact Program (VIP)
Domestic Violence Intervention and Prevention (DVIP)
Group counselling supports (PDF): Please open this document for a generalized list of support group options available and accessible (free; most are available by self-referral, some require registration and intake), either in-person (local to Pembroke, Eganville, and area) or virtually (usually through Zoom, which is easy to use and doesn’t require a Zoom account to join a meeting). Some of these groups offer a hybrid option (meaning BOTH in-person and virtual).
Treatment Services of Renfrew County: Initial Assessment: 1-800-265-0197
LINK FOR INFORMATION about different support/treatment services
Virtual Addictions Counselling (chat, phone, or video): LINK FOR APPOINTMENT
Alcoholics Anonymous Pembroke: 1-877-746-7360
LINK FOR MEETINGS and information (in-person and video)
Al-Anon Pembroke: 1-888-425-2666
LINK FOR MEETINGS and information
Robbie Dean Family Counselling Centre: Link to Recovery – This off-site initiative supports people struggling with or recovering from substance use and addiction - 613-629-4243
Smart Recovery Ontario: Offers free group discussion meetings and support for individuals, families, and friends of those suffering from addiction, where participants learn from one another using a self-empowering approach based on the most current science of recovery. This service is for individuals dealing with alcohol, eating disorders, marijuana, gambling, prescription drugs, heroin & opiates, sex addiction, and smoking.
Please use this link to access information about: Recovery discussion groups, peer support, Dialectical Behavioral Skills (DBT) support, Smart Recovery Program for addictive behaviors group, Steps to Recovery group, Drop-in DBT group, Drop-in Acceptance and Commitment Therapy group, Building Resiliency groups, and Family Night online support meetings for family members and loved ones of those with substance use, mental health, or concurrent disorders
ConnexOntario: Addiction, mental health, and problem gambling treatment services. Helpful, supportive System Navigation Specialists answer all calls, emails or webchat requests 24/7. They maintain an up-to-date and comprehensive database of resources. Our referral service is free and confidential. 1-866-531-2600
Ontario Addiction Treatment Centre (OATC): OATC serves more than 50 communities across Ontario, treating over 10,000 patients daily. Our staff is highly dedicated to ensuring optimal care, and great effort is made toward encouraging long-term sobriety from all illicit substances. Needle exchange program, naloxone overdose response program, safe inhalation program, suboxone and methadone clinics, and Hepatitis C treatment program.
Ontario: 1-877-937-2282
Rapid Access Addiction Medicine Clinic (RAAM): Provides outpatient (not in need of immediate hospitalization) rapid access to addiction medicine services for patients who require services for alcohol or opioid problems. Patients do not require a scheduled appointment time, but can present at any time during regular clinic hours.
Check-in hours are:
Mon - Thurs: 7:55 am - 11:30 am & 12:55 pm - 2:30 pm;
Fri: 7:55 am - 11:30 am
613-722-6521 ext. 6508 or contact AccessMHA.ca.
Renfrew County Community Withdrawal Management Services: 613-233-5430 Toll-Free: 1-877-795-8442
Non-medical facility (person must be conscious, mobile, and medically stable upon admission)
Men and women over the age of 16
In-house AA and NA meetings are available
Assessment and referral services available
Stays are generally short-term (3-7 days), but vary depending on the person’s needs
Participation in groups is mandatory
Families for Addiction Recovery (FAR): The Parent-To-Parent (P2P) program provides support for parents whose children (regardless of age) are struggling with addictions. Trained parent supporters with lived experience will lend an understanding ear and speak with you about strategies that can help both you and your child. All services are free and confidential. P2P offers 8 conversations, each up to 1 hour, with the parent supporter over a two-month-period.
Group counselling supports (PDF): Please open this document for a generalized list of support group options available and accessible (free; most are available by self-referral, some require registration and intake), either in-person (local to Pembroke, Eganville, and area) or virtually (usually through Zoom, which is easy to use and doesn’t require a Zoom account to join a meeting). Some of these groups offer a hybrid option (meaning BOTH in-person and virtual).
Salvation Army - Giving Hope Today (Community Justice Programs: Current online program offerings include (check their website for updates): (note, there is a cost for these offerings) - 416-304-1974 x 209
Anger Management: One Day (AM)
Anger Management: One Day – Women Only (AMW)
Anger and Lifestyle Management (ALM)
Alcohol & Drug Awareness Program (ADAP)
Anger & Relationships: Men Only (AR)
Theft Intervention Program (TIP)
Road Rage (RR)
Restorative Parenting (RP)
Victim Impact Program (VIP)
Domestic Violence Intervention and Prevention (DVIP)
Wellness Together Canada: A mental health and substance use website to support people across Canada and Canadians living abroad, available in both official languages (youth and adults). We provide the following resources for you at no cost: Immediate text support; information and videos on common mental health issues; peer support; groups; mental wellness programs you can do on your own and with coaching; and monitored communities of support.
1-866-585-0445
Anger Management Groups via the Robbie Dean Centre: Offered to both men and women in separate groups, with mandated and non-mandated options. Call 613-629-4243 or email info@rdfcc.ca
Anger and Irritability Management (AIMS) Online Course: This course can help you get along better with people, manage your reactions to irritating situations, and avoid the negative consequences of becoming overly angry.
AIMS for Anger Management (app): AIMS is designed for Veterans and military Service members, but can be used by anyone coping with anger problems. The AIMS app is based on the Anger and Irritability Management Skills online self-help course. The app provides users with education on anger, opportunities to find support, the ability to create an anger management plan, anger-tracking tools, and tools to help manage angry reactions. Users can also create custom tools based on their preferences and can integrate their own contacts, photos, and music.
Salvation Army - Giving Hope Today (Community Justice Programs: Current online program offerings include (check their website for updates). Note, there is a cost for these offerings - 416-304-1974 x 209
Anger Management: One Day (AM)
Anger Management: One Day – Women Only (AMW)
Anger and Lifestyle Management (ALM)
Alcohol & Drug Awareness Program (ADAP)
Anger & Relationships: Men Only (AR)
Theft Intervention Program (TIP)
Road Rage (RR)
Restorative Parenting (RP)
Victim Impact Program (VIP)
Domestic Violence Intervention and Prevention (DVIP)
Anxiety Support Groups via the Robbie Dean Centre: This is a mental health support group offering education and skills for individuals living with anxiety and/or depression. We offer mixed in-person and virtual groups that run for 6 consecutive weeks, multiple times a year. Call 613-629-4243 or email info@rdfcc.ca
Anxiety Canada PDF Resources: A list of downloadable resources related to anxiety information and management, housed via the Vancouver CBT Centre
Bounceback Online Program for anxiety, depression, stress, and worry (free)
Information: 1-866-345-0224
Togetherall: A free online peer-support program, moderated by clinical professionals, that provides mental health support and a sense of community. Also includes self-guided courses and self-improvement tools
Mental Health Resources: The Royal Ottawa Hospital: A collection of mental health resources from The Royal, as well as other mental health organizations and research institutes. There are many types of resources, including videos, worksheets, quizzes, exercises, and mobile apps. The resources are targeted towards individuals seeking to improve their mental health and overall well-being, caregivers, and anyone seeking a better understanding of mental health and wellness.
Here is a collection of online self-help workbooks and information from the Centre for Clinical Interventions, with topics such as anxiety, health anxiety, panic, perfectionism, social anxiety, worry, and rumination, etc. These courses are based on Cognitive Behavioural Therapy and can be very helpful in learning to understand and manage anxiety.
Find a Resource: A list provided by the Centre for ADHD Awareness Canada
ADDitude online magazine and resource: Since 1998, millions of parents and adults have trusted ADDitude's expert guidance and support for living better with ADHD and its related mental health conditions. Our mission is to be your trusted advisor, an unwavering source of understanding and guidance along the path to wellness.
A list of ADHD organizations and resources: This article provides a list of organizations and resources that can help you better understand and navigate ADHD and put you in touch with others on a similar journey.
ADDitude expert webinars and podcasts: an excellent source of information for learning more about a variety of ADHD-related topics.
Verywell Mind: A resource that provides information on organizations, resources, tips, tools, and support.
Goblin Tools: A collection of small, simple, single-task tools, mostly designed to help neurodivergent people with tasks they find overwhelming or difficult. This resource can be accessed online for free or as a mobile app for a small fee.
Family Connections™ is a free, evidence-based, 12-class course that provides education, skills training, and support for people who are supporting a sufferer of Borderline Personality Disorder (BPD) / Emotion Dysregulation (ED) or BPD/ED traits.
Borderline Personality Disorder of British Columbia: Online Support Group: A virtual peer support group for BPD that meets weekly to offer hope, validation, shared experience, and skills. Ontario residents are welcome. Drop-in format; no registration required. Go to THIS LINK to access dates and Zoom information.
Emotions Matter BPD Online Peer Support Group Program for individuals with Borderline Personality Disorder. Ontario residents are welcome; weekly meetings are available. The curriculum, developed by people with lived experience, emphasizes: Peer experience as a reference point for recovery; Socialization in a safe, judgment-free space with community support; Solution-focused strategies, empowerment, and problem-solving.
Dialectical Behavioural Therapy Self-directed Online Course: LINK FOR FREE online Dialectical Behaviour Therapy skills course (self-directed)
DBT Self-help Website: This self-help website offers a course on Dialectical Behaviour Therapy skills, a blog where you can research and learn from others, and also offers information about a podcast called DBT and Me.
Please use this link to access information about: Recovery discussion groups, peer support, Dialectical Behavioral Skills (DBT) support, Smart Recovery Program for addictive behaviors group, Steps to Recovery group, Drop-in DBT group, Drop-in Acceptance and Commitment Therapy group, Building Resiliency groups, and Family Night online support meetings for family members and loved ones of those with substance use, mental health, or concurrent disorders.
BounceBack® is a free skill-building program (1-866-345-0224) managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, depression, anxiety, stress, or worry. Delivered over the phone with a coach and through online videos, you will gain access to tools to support you on your path to mental wellness.
For adults: To begin the referral process, you will first need to complete the AccessMHA referral form through the Ocean portal on your Electronic Medical Record or visit here. AccessMHA is the single point of entry for access to mental health and addictions services in eastern Ontario, including the OSP program. Clients will then be contacted by an AccessMHA staff member to get started. If you have any questions, please contact the Royal at 1-877-527-8207.
For teens 15-17: self-referral is accepted
The Canadian Cancer Society: When you or a loved one is diagnosed with cancer, our online peer support community is here to help. You’ll find people who have been there, who can offer support, tips, and insights from their lived experience. Membership in this community is free and open to people 18 years of age and older. Tel: 1-888-939-3333
Cancer Support Community: MyLifeLine® is here to help you easily connect to your community to reduce stress, anxiety, and isolation — and to transform your cancer experience. Our online community includes patients, survivors, caregivers, and loved ones impacted by cancer. Tel: 1-888-793-9355
Hearth Place Cancer Support Centre: Support for dealing with the news of a cancer diagnosis, supporting a loved one through cancer treatment, or grieving the loss of a loved one to cancer. Our programming encompasses all aspects of a cancer diagnosis, including individual counselling, emotional support groups, wellness programs, caregiver and grief support, as well as children’s programming, including support for children diagnosed with cancer.
905-579-4833
Patient & Family Support (Psychosocial Oncology) Program - The Ottawa Hospital: You can come to us for a variety of supports (613-737-7700 ext. 70516) , such as:
Counselling
Emotional support
Practical assistance (e.g., loss of income)
Nutritional assessment and counselling
Physical Rehabilitation
Support group and/or education sessions
The Champlain Health Line is a directory of health services, including health news, health events, health careers, and a health library for all ages in the Champlain region, which includes Renfrew County.
Ottawa Valley Health Connect: Find health care services for older adults across the Ottawa Valley. This online directory helps connect you to over 190 local programs and services near you.
Ottawa Valley Ontario Health Team System: The Ottawa Valley Ontario Health Team (OVOHT) brings together over 52 local health care providers, organizations, and community members who are collaborating to strengthen our health system and ensure patients have more consistent and timely access to the services they need.
Children and Youth Programs and Supports:
Elevate Youth Wellness Centre (offered in Pembroke, 613-401-1104: Elevate is a youth (11-17 yrs) fitness and wellness centre developed in memory of Krista Johnson, offering free mind, body, and health-related wholistic programs. They offer a physical activity space (fitness studio), a girls' group called 'Live it Up', yoga/mindfulness, and healthy cooking classes.
Canadian Mental Health Association Information Library on child and youth mental health and wellness topics, providing information on depression, anxiety, eating disorders, legal issues, loss and grief, etc.
Family and Children's Services of Renfrew County: (613-735-6866) This child welfare and family support agency administers a range of programs, including Caring Dads, Parents Anonymous, Foster Parenting, Kinship Service, EarlyON Child and Family Services, and Family Visitation and Exchange Services. Please visit their website to learn more about their support.
Youth Wellness Hub: (613 570 8953) Renfrew County: 278 Nelson Street, Pembroke: Open Tuesdays and Thursdays for drop-in from 10:00 am to 6:00 pm
Phoenix Centre for Children and Families: A free mental health service for children, youth (under 17 years), and families. Please contact the main centre at 613-735-2374. Long distance? Call us toll-free at 1-800-465-1870. A receptionist will be happy to direct your call or get you started with the intake process. We serve clients aged 17 and under who live in or attend school in Renfrew County.
Children's Hospital of Eastern Ontario Resources
A collection of helpful guides and information for parents, teens, and families, including ADHD, anger, eating disorders, self-esteem, self-harm, suicide, mental health, mindfulness, etc.
Each topic area offers suggestions on helpful books, websites, YouTube videos, and local contacts (for information purposes only)
Counselling for Children, Youth, and Families
One Stop Talk/Parlons Maintenant (OST/PM): offers free virtual counselling services and seamless entry into child and youth mental health services across Ontario. The program serves as a single point of access to mental health services for children and youth aged 0-17, connecting them with registered, experienced therapists across the province. Our agency’s therapists are part of an integrated network of province-wide infant, child, and youth mental health agencies that support this program.
To connect with a therapist, visit onestoptalk.ca or call 1-855-416-8255
Phoenix Centre for Children and Families: A free mental health service for children, youth (under 17 years), and families. Please contact the main centre at 613-735-2374. Long distance? Call us toll-free at 1-800-465-1870. A receptionist will be happy to direct your call or get you started with the intake process. We serve clients aged 17 and under who live in or attend school in Renfrew County.
Renfrew County Youth Wellness Hub offers free and accessible mental health and substance use services with a Registered Social Worker.
Email: renfrewcountyywho@gmail.com with any questions, or call 613-570-8952, or drop in to 278 Nelson Street in Pembroke on Tuesdays/Thursdays from 10-5 pm (offered onsite or virtually)
1Call1Click.ca: a service to help children, youth, and families/caregivers connect with the right mental health, addictions, and substance use health services and care when they need it.
Available to assist infants, children, and youth from birth to age 21. We cover parts of eastern Ontario, including Ottawa, Pembroke, Cornwall, Hawkesbury, and surrounding areas, as well as the counties of Lanark, Leeds and Grenville; Stormont, Dundas and Glengarry; Prescott-Russell; and Renfrew.
Children, youth and families/caregivers wanting to be connected with mental health, addictions, substance use health, and/or neurodevelopmental health services are welcome to reach out to 1Call1Click.ca
Call us at 613-260-2360 (extension 2) or toll-free at 1-877-377-7775
The Petawawa Military Family Resource Centre hosts a Mental Health Walk-in Counselling Clinic for Military Families: the 1st and 3rd Wednesday of every month from 4 pm - 7 pm at the Family Centre (12 Reichwald Crescent) - on a first-come, first-served basis
Services also include Mental Health Support, Family Advocacy Coordinator, Family Counselling Services, Social Workers, and a Veteran Family Program.
(613) 687-7587 ext. 3226
2SLGBTQ+ Youth Support Line and Information
LGBT YouthLine is an anti-racist, youth-led organization that connects 2SLGBTQ+ youth (29 and under) across Ontario to resources and community through peer support, training, advocacy, and referrals.
1-800-268-9688 (text and live chat options)
Bounceback Online Program
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, depression, anxiety, stress, or worry. Delivered over the phone with a coach and through online videos, you will gain access to tools to support you on your path to mental wellness.
For teens 15-17: self-referral is accepted
If you have any questions, please contact the Royal at 1-877-527-8207.
Crisis Supports for Children, Youth, and Families
Renfrew County Mental Health Crisis Line: 1-866-996-0991
Child, Youth, and Family Crisis Line of Eastern Ontario: 1-877-377-7775
Kid’s Help Phone of Eastern Ontario: 1-800-668-6868
Text: 686868
Phoenix Centre for Children and Families in Renfrew County
Phoenix Centre for Children and Families: A free mental health service for children, youth (under 17 years), and families. Please contact the main centre at 613-735-2374. Long distance? Call us toll-free at 1-800-465-1870. A receptionist will be happy to direct your call or get you started with the intake process. We serve clients aged 17 and under who live in or attend school in Renfrew County.
Single session counselling via Counselling Connect: Walk-in counselling clinic (a 90-minute counselling appointment is available most days of the week via Zoom or telephone)
A 90-minute single counselling session is available to individuals most days of the week. Call 613-755-2277 to arrange a supportive session. For more information about these same-day clinics, please GO TO THIS LINK.
Please note: counselling services are available in English, French, Arabic, Spanish, Somali, Cantonese, and Mandarin
Parents’ Lifeline of Eastern Ontario
Parent's Lifeline of Eastern Ontario provides support through a helpline (1-855-775-7005), parent support groups, and one-to-one support for parents of children (up to 25 years old) facing mental health challenges.
Youth Wellness Hub (613 570 8953)
The Renfrew County Youth Wellness Hub provides mental health and substance use services integrated with a range of other youth services.
Mental health services
Addictions services
Physical health/primary care
Employment services
Housing
Youth shelter
Family support
Peer support
Life skills
Progress over pain is a six-week online program that focuses on self-management for people living with chronic pain. Over the next six weeks, different topics related to chronic pain will be covered, including the science of chronic pain, stress, sleep, goal setting, communication, and engaging in meaningful activity. Sessions are approached using principles of self-management, cognitive behavioural therapy and mindfulness. Participation is interactive during sessions, and self-reflective activities will be provided to complete between sessions.
1 (844) 301-6389
Help with Your Health Online Workshop: This five-week interactive, web-based series is for those seeking support to optimally manage their health. Each week you will make a plan that supports healthy changes that are important to YOU.
1 (844) 301-6389
Powerful Tools for Caregivers Workshop: In the six weekly classes, caregivers develop a wealth of self-care tools to reduce personal stress, change negative self-talk, communicate their needs to family members and healthcare or service providers, communicate effectively in challenging situations, recognize the messages in their emotions, deal with difficult feelings, and make tough caregiving decisions. Class participants also receive a copy of The Caregiver Help book, developed specifically for the class.
1 (844) 301-6389
One-on-one Health Coaching support for three months (weekly supportive telephone consults and coaching; free) - Access Here
1 (877) 240-3941
Cognitive behavioral therapy (CBT) supports
Ontario Structured CBT Psychotherapy Program: This program is intended for adults (18 years of age or older) who are experiencing mild to moderate depression, anxiety, and anxiety-related problems. This includes depression and low mood, generalized anxiety and worry, social anxiety and performance fears, unexpected panic attacks and agoraphobic fears, health anxiety, obsessive-compulsive concerns, posttraumatic stress, and specific fears.
If you need assistance, please call (416) 535-8501 Extension 36777
TeleCBT (OHIP Covered CBT): TeleCBT.ca is a Canadian online counselling service that specializes in the use of cognitive behaviour therapy (CBT). Individuals can be referred to OHIP-covered psychotherapy services via this program.
The West Champlain Family Health Team offers a CBT-i focus to rostered patients of the team, and also to rostered patients of the Pembroke Family Medicine Teaching Unit
Mental Health Services of Renfrew County: Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services that support mental wellness and recovery for individuals aged 16 and older living in Renfrew County.
This service offers “Mind Over Mood” groups (contact for availability)
Call (613) 732-8770, extension 8006 or 1-800-991-7711, extension 8006
Dialectical behavioural therapy (DBT) supports
Dialectical Behavioural Therapy Self-directed Online Course - LINK FOR FREE online Dialectical Behaviour Therapy skills course (self-directed)
DBT Self-help Website: This self-help website offers a course on Dialectical Behaviour Therapy skills, a blog where you can research and learn from others, and also offers information about a podcast called DBT and Me
Please use this link to access information about: Recovery discussion groups, peer support, Dialectical Behavioral Skills (DBT) support, Smart Recovery Program for addictive behaviors group, Steps to Recovery group, Drop-in DBT group, Drop-in Acceptance and Commitment Therapy group, Building Resiliency groups, and Family Night online support meetings for family members and loved ones of those with substance use, mental health, or concurrent disorders.
For rostered patients of the West Champlain Family Health Team and Pembroke Family Medicine Teaching Unit, the Registered Psychotherapists facilitate an 8-week DBT-informed “Working with Emotions” program.
Simply request a referral from a healthcare professional with the team or call the office to discuss a self-referral: 613-735-8051
Group counselling supports (PDF):
Please open this document for a generalized list of support group options available and accessible (free; most are available by self-referral; some require registration and intake), either in-person (local to Pembroke, Eganville, and area) or virtually (usually through Zoom, which is easy to use and doesn’t require a Zoom account to join a meeting). Some of these groups offer a hybrid option (meaning BOTH in-person and virtual).
The Ontario Brain Injury Association offers information, advocacy, a help-line you can call, and an online "Concussion Support Group" which is 8-weeks long and is facilitated by a Registered Social Worker with experience supporting those who have experienced trauma and concussion injuries.
Here is the link to read and also register for a group.
Helpline Information: 1.800.263.5404
The Brain Injury Association of the Ottawa Valley offers information and an online "Concussion Support Group" on the 2nd and 4th Mondays of each month.
613-298-6669
The Concussion Legacy Foundation offers a 1-1 Peer Support Connection Program to offer individual support and connection from someone who has also experienced concussion impact in their lives. It is free and offered in Canada.
Counselling support for patients of the West Champlain Family Health Team and Pembroke Family Medicine Teaching Unit
Individuals aged 17+ who are rostered with the West Champlain Family Health Team and the Pembroke Family Medicine Teaching Unit can access individual counselling support from one of our Registered Psychotherapists.
Simply request a referral from a healthcare professional with the team or call the office to discuss a self-referral: 613-735-8051
Bounceback Online Program
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, depression, anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will gain access to tools to support you on your path to mental wellness.
For adults: To begin the referral process, you will first need to complete the AccessMHA referral form through the Ocean portal on your Electronic Medical Record or visit here. AccessMHA is the single point of entry for access to mental health and addictions services in eastern Ontario, including the OSP program. Clients will then be contacted by an AccessMHA staff member to get started. If you have any questions, please contact the Royal at 1-877-527-8207.
For teens 15-17: self-referral is accepted
Couples counselling support
Couples counselling sessions are available through the Robbie Dean Centre. Clients can participate in person, by telephone, or via Zoom.
To access: clients can self-refer by calling the Centre directly (613) 629-4243 or emailing info@rdfcc.ca
St. Paul's University Counselling and Psychotherapy Centre: (613 782-3022) Although there is a cost for this counselling support service, they offer up to 30 sessions at a reduced sliding-scale rate for those who qualify. This program involves master's- and doctoral-level students who provide services to individuals, families, and couples, under the full supervision of certified and accredited professionals. Service is available via telephone, online, or in-person.
Couples Coach app is designed for partners who want to improve their relationship and explore new ways to connect. The app takes users through five levels of expert-written education and engaging, science-informed behavioural exercises.
Couples counselling is offered via the West Champlain Family Health Team to rostered patients of the team and also to rostered patients of the Pembroke Family Medicine Teaching Unit.
Simply request a referral from a healthcare professional with the team or call the office to discuss a self-referral: 613-735-8051
Couples can also access support from private practitioners (please scroll down for a list).
Crisis and counselling services for individuals who are First Nations, Inuit, Métis
Hope for Wellness Helpline for Indigenous People: 1-855-242-3310
A chat option is available on the website link
National Indian Residential School Crisis Line: 1-866-925-4419
Eligible individuals can access up to 22 hours of counselling during 12 months via the Non-insured Health Benefits Program: LINK FOR INFORMATION
Mashkiwizii Manido Foundation: Provides culturally specific mental health, addiction, and trauma supports: (613) 631-0302
The Métis Nation of Ontario: Renfrew County: Community wellbeing, healing and wellness programs
613-432-6499
Crisis number: 1-877-767-7572
Private practitioner list (fee for service)
Here is our LIST OF PRIVATE PRACTITIONERS that we have collected, which includes their telephone numbers, emails, websites, and information about their practices. This list is incomplete, but it provides a starting point for your research.
College of Registered Psychotherapists: Find a Psychotherapist
College of Registered Social Workers: Find a Social Worker
College of Registered Psychologists: Find a Psychologist
Short-term counselling via the Robbie Dean Centre
Via the Robbie Dean Centre, up to 8 counselling sessions are available to clients aged 17 and older. Clients can participate in person, by telephone, or via Zoom.
To access the Short-Term Counselling, clients can self-refer by calling the Centre directly (613-629-4243) or emailing info@rdfcc.ca
Single session counselling via Counselling Connect
A 90-minute single counselling session is available to individuals most days of the week. Call 613-755-2277 to arrange a supportive session. For more information about these same-day clinics, please GO TO THIS LINK.
Please note: counselling services are available in English, French, Arabic, Spanish, Somali, Cantonese, and Mandarin
Centre for Interactive Mental Health Solutions
Centre for Interactive Mental Health Solutions: A free 8-session interactive therapy program for depression that you can complete on your own. Learn how to monitor, manage, and improve your mental health.
Wellness Together Canada
Wellness Together Canada: A mental health and substance use website to support people across Canada and Canadians living abroad, available in both official languages (youth and adults). We provide the following resources at no cost: immediate text support; information and videos on common mental health issues; peer support; groups; mental wellness programs you can do on your own or with coaching; and monitored communities of support.
1-866-585-0445
Renfrew County Mental Health Crisis Line: 1-866-996-0991
Child, Youth, and Family Crisis Line of Eastern Ontario: 1-877-377-7775
Trans Lifeline: 1-877-330-6366
2SLGBTQ+ Youth Support Line and Information: 1-800-268-9688
Text and live chat options
Kid’s Help Phone of Eastern Ontario: 1-800-668-6868
Text: 686868
The Canada Suicide Prevention Service 1-833-456-4566: Available 24/7/365 days of the year for individuals and family members requiring immediate support (via talk and text), and for resources about suicide.
Dial or Text 9-8-8: The 9-8-8: Suicide Crisis Helpline will offer 24/7/365, trauma-informed and culturally appropriate suicide prevention crisis support in English and French by phone and text for everyone living in Canada.
First Nations and Inuit Hope for Wellness Help Line: Provides culturally competent counselling services, dedicated resources, and crisis intervention 24/7 through both phone and online chat.
1-855-242-3310
Women’s Sexual Assault Centre Crisis Line
1-800-663-3060
Regional Assault Program: 1-800-363-7222. Offering care and support to men, women, and children who have experienced domestic violence, including sexual assault. Provides care and support to older adults at risk of abuse, experiencing elder abuse, and their caregivers in Renfrew County
The National Farmer Crisis Line: 24/7, Confidential Help When You Need It Most - 1-866-FARMS01 (1-866-327-6701)
Farming doesn’t come with days off—it’s a job that requires everything you’ve got. When stress piles up, and the weight feels too heavy, you don’t have to carry it alone. The National Farmer Crisis Line (1-866-FARMS01) offers free, immediate, and ag-informed crisis support for farmers, farm families, and agricultural workers across Canada.
This service is built for the agricultural community, offering free crisis support to:
Farmers – Independent producers, ranchers, and growers across Canada.
Farm Families – Spouses, relatives, and dependents of farmers (on- or off-farm).
Farm Employees – Anyone working on a farm in a paid capacity.
Spouses & Dependents of Farm Employees – Family members who may also feel the impact of farm stress.
Callers must be 16 years or older. Youth aged 12-15 may use the service with parental consent.
Depression Support Groups via the Robbie Dean Centre: This is a mental health support group offering education and skills for individuals living with anxiety and/or depression. We offer mixed in-person and virtual groups that run for 6 consecutive weeks, multiple times a year. Call 613-629-4243 or email info@rdfcc.ca
Bounceback Online Program (1-866-345-0224) for anxiety, depression, stress, and worry (free)
Centre for Interactive Mental Health Solutions: A free 8-session interactive therapy program for depression that you can complete on your own. Learn how to monitor, manage, and improve your mental health.
Togetherall: A free online peer-support program, moderated by clinical professionals, that provides mental health support and a sense of community. Also includes self-guided courses and self-improvement tools
Mental Health Resources: The Royal Ottawa Hospital: A collection of mental health resources from The Royal, as well as other mental health organizations and research institutes. There are many types of resources, including videos, worksheets, quizzes, exercises, and mobile apps. The resources are targeted towards individuals seeking to improve their mental health and overall well-being, caregivers, and anyone seeking a better understanding of mental health and wellness.
FREE APP: MoodTools
Here is an online self-help workbook from the Centre for Clinical Interventions, offering a Cognitive Behavioural Focused course called "Back from the Blues"
Online Workbook for Disordered Eating (Centre for Clinical Interventions)
Petawawa Centennial Family Health Centre offers an Eating Disorders Support Program. This program supports individuals aged 12 and over living with eating disorders such as anorexia, bulimia, and binge eating disorder. The program combines online modules with biweekly Zoom meetings for structured education and peer support in a safe and accessible format. To self-refer and schedule a phone or video appointment, please use this link.
613-687-7641
Children’s Hospital of Eastern Ontario: Eating Disorder Information
Hopewell Eating Disorder Support Centre (Ottawa)
A general list of treatment providers in the Ottawa area
Hopewell provides a drop-in peer support group for Eating Disorder Recovery (in person and virtual)
613-241-3428
Smart Recovery Ontario: Offers free group discussion meetings and support for individuals, families, and friends of those suffering from addiction, where participants learn from one another using a self-empowering approach based on the most current science of recovery. This service is for individuals dealing with alcohol, eating disorders, marijuana, gambling, prescription drugs, heroin & opiates, sex addiction, and smoking
Body Brave: Offers accessible, evidence-based support for people impacted by eating disorders and disordered eating, wherever they are on their recovery journey. All services are virtual, low-barrier, and grounded in person-centred, compassionate care. Whether you’re just beginning to explore recovery, waiting for treatment elsewhere, or looking for ongoing support, Body Brave offers options to meet you where you are.
Hopewell Support Groups: Our peer support groups are open to residents of Eastern Ontario aged 17+ (except the Family & Friends support group) and will be offered virtually via Zoom. Hopewell strives to make our programs accessible to all, regardless of your financial situation. Should our fee be a barrier to you participating in our programs and groups, or if you are unable to complete the registration online with a credit card, you can contact our Program Coordinator at programs@hopewell.ca to discuss alternative options.
613-241-3428
Sheena’s Place: At Sheena’s Place, we offer group-based support to people aged 17+ affected by an eating disorder or disordered eating. Our professionally facilitated groups are completely free of charge, and participants do not require an eating disorder diagnosis or referral to register. NOTE: Some support groups are available virtually: please check the website or email: info@sheenasplace.org
416-927-8900
NATIONAL FARMER CRISIS LINE: 1-866-327-6701 (1-866-FARMS01)
Farming doesn’t come with days off—neither should mental health support. The National Farmer Crisis Line (1-866-FARMS01) offers free, 24/7, confidential help for farmers, families, and ag workers. Get immediate crisis support and be connected to ag-informed counselling services when you need it most.
The Farmer Wellness Initiative offers free, unlimited mental health counselling to Ontario farmers, farm families and farm employees, including international agricultural workers and trained Guardians. It provides support that understands the unique challenges of agricultural life and delivers it with care, compassion and a deep respect for the people who make up the Ontario farming community.
If you’re in need of support, call us anytime: 1-866-267-6255. Immediate support and intake are available 24 hours a day, seven days a week, every day of the year.
The Do More Agricultural Foundation: We champion the mental well-being of those in Canadian agriculture, from the farmgate to the boardroom and everywhere in between. We cultivate a culture where everyone is encouraged, supported, and empowered to care for their mental health.
AgTalk, powered by Togetherall, is a community at your fingertips.
AgTalk provides a safe and anonymous space where individuals 16+ can connect, share, and receive support from others across the agricultural and mental health communities. It’s the agriculture space within the powerful online site Togetherall.
Yes. It’s totally anonymous. Chat about your day, talk through issues and fears, loneliness and struggles, offer advice and stories, and share your experience with peers who hear and understand what you have to say. Think of it as coffee row, without the judgement.
With 24/7 clinical moderation, this platform ensures a secure environment for open discussions on mental health. And if you need extra help, it’s there.
Arnprior and District Food Bank: Phone: 613-668-4462
295 Albert Street, Box 463, Arnprior, ON K7S 3L9
(St. John Chrysostom Church basement)
Email: arnpriorfoodbank@gmail.com
Open: Mondays, 9:30 am – 12:00 noon
Calabogie and Area Food Bank: Phone: 613-752-2201
4984 Calabogie Road, Box 149, Calabogie, ON K0J 1H0
(under Calabogie Pharmacy)
Open: 2nd and 4th Thursdays, 9 to 10 am
Cobden and District Food Bank: Phone: 613-647-7801
58 Main Street, Cobden, ON K0J 1J0 (in Helferty Insurance building)
Email: helins@nrtco.net
Open: Mondays, 9 am -12 noon, or call for appointment
Deep River Area Food Bank: Phone: 613-584-3333 ext. 7910 (leave message)
117 Banting Drive, Deep River, ON K0J 1P0
(Deep River Hospital basement, east end)
Email: foodbankemail@gmail.com
Open: Mondays, 10 am – 1 pm (not open stat holidays).
Eganville and District Community Food Bank: Phone: 613-401-5785
165 John St., Box 164, Eganville, ON K0J 1T0
Email: eganvillefoodbank@gmail.com
Open: 3rd & 4th Wednesdays, 10 am to 12 noon
Killaloe Food Bank: Phone: 613-757-2801
Location: 12 North Street, (rear entrance), Killaloe, ON K0J 2A0
Email: killaloefoodbank@gmail.com
Open: Every 2nd Tuesday, 3:30- 5:30 p.m., with exact dates on the food bank Facebook page
Madawaska Valley Food Bank: Phone: 613-756-6610
(serving Barry's Bay, Palmer Rapids, Madawaska, and Whitney)
Location: 8 Martin St, Barry's Bay
Email: mvfoodbank@gmail.com
Open: Jan – Oct: 2nd & 4th Tuesdays, 9:30 to 11:30 a.m.
Nov – Dec: 1st & 3rd Tuesdays, 9:30 to 11:30 a.m.
Petawawa Pantry: Phone: 613-687-1616
3468-B Petawawa Blvd. (in Bridgeway Mall), Petawawa, K8H 1X3
Email: petawawapantryfoodbank@gmail.com
Open: Tuesday 1 to 4 pm, Thursday 6 to 8 pm
Renfrew and District Food Bank: Phone: 613-433-9216
115 Veterans Dr., Renfrew, ON K7V 2R5 (in the Armories)
Open: last 3 Tuesdays each month:
* 3rd last Tuesday, 9 am - 12 noon
* 2nd last Tuesday, 12 noon - 3 pm
* last Tuesday, 3 pm - 6 pm
The Sharing Place - Enaji Madinamage Midjim (Golden Lake): Phone: 613-635-1904
1118 Lake Dore Road, Golden Lake (across from the pharmacy)
Email: zorro8@sympatico.ca
St. Joseph’s Food Bank – Pembroke: Phone: 613-732-3807
295 First Ave., Pembroke, ON K8A 6X9
(Holy Name Catholic Church annex)
Open: Mondays, 9 am-12 pm (if Monday is a holiday, Tuesdays instead)
Thursdays - from 4 p.m. to 6 p.m.
MyGrief.ca: Confidential and free, MyGrief.ca helps you to understand and move through your grief.
In your own place, at your own pace
Developed by people who have "been there" and grief specialists
Features "real-life" stories and experiences
Robbie Dean Family Counselling Centre: Grief and Loss – This program offers a comprehensive understanding of the grieving process and empowers clients by preparing them to make the necessary changes to accept their “new normal”.
To access: clients can self-refer by calling the Centre directly ((613) 629-4243) or emailing info@rdfcc.ca
Grief Share: A GriefShare support group is a safe, welcoming place where people understand the difficult emotions of grief. Through this 13-week group, you’ll discover what to expect in the days ahead and what’s “normal” in grief.
Group counselling supports (PDF)
Please open this document for a generalized list of support group options available and accessible (free; most are available by self-referral; some require registration and intake), either in-person (local to Pembroke, Eganville, and area) or virtually (usually through Zoom, which is easy to use and doesn’t require a Zoom account to join a meeting). Some of these groups offer a hybrid option (meaning BOTH in-person and virtual).
Circle of Turtle Lodge: The Circle of Turtle Lodge has been reviving, promoting, and restoring Traditional Anishinabe Culture in the Ottawa Valley since 1999. They are an independent not-for-profit organization and a registered charity based in Deacon, Ontario, at the head of Golden Lake in the unceded Algonquin Territory. Members include individuals from many different Indigenous Nations from across Canada, regardless of ‘status’.
Nenaawateg: Finds us under the yellow canoe at the MyFm Centre in Renfrew. Nenaawateg, meaning “a hub” or “the centre of a network” in Algonquin, is our Indigenous-led initiative dedicated to providing a safe and welcoming space for Indigenous Peoples to gather, reclaim their cultural heritage, and educate the broader community about Indigenous traditions and contemporary issues.
(343) 961-7452
Mashkiwizii Manido Foundation: We focus on providing culturally specific services and programs developed by, implemented, and delivered by Indigenous Peoples for Indigenous Peoples and their families. These programs include mental health, addictions, intergenerational trauma supports, community gatherings, individual and group counselling, workshops, palliative care program, land-based healing and connection, and cultural awareness and sensitivity training, including the TRC, UNDRIP, and the Kairos Blanket Exercise.
(613) 631-0302
Resource List for First Nations, Metis, and Inuit Peoples: offered through the Children and Family Services of Renfrew County Website.
First Nations and Inuit Hope for Wellness Help Line: Provides culturally competent counselling services, dedicated resources, and crisis intervention 24/7 through both phone and online chat.
1-855-242-3310
The Metis Nation of Ontario: Community wellbeing, healing and wellness programs
1-800-263-4889 ext 7
613-432-6499
Canadian Virtual Hospice: Living my Culture: Explore free online grief resources designed by and created for First Nations, Inuit, and Métis Peoples.
The CBT-i app will guide users through learning about sleep, developing positive sleep routines, and improving their sleep environments. It provides a structured program that teaches strategies proven to improve sleep and help alleviate symptoms of insomnia.
Note that patients of the West Champlain Family Health Team and Pembroke Family Medicine Teaching Unit can access individual support for insomnia
Simply request a referral from a healthcare professional with the team or call the office to discuss a self-referral: 613-735-8051
PFLAG Renfrew County: Please go to their website for information about their services, including support, education, and outreach
Renfrew County Chapter: renfrewcountyon@pflagcanada.ca
Arnprior Chapter: arnprioron@pflagcanada.ca
PFLAG recommended reading and resources
Trans Lifeline: 1-877-330-6366
2SLGBTQ+ Youth Support Line and Information: 1-800-268-9688
Text and live chat options
Mashkiwizii Manido Foundation: We focus on providing culturally specific services and programs developed by, implemented, and delivered by Indigenous Peoples for Indigenous Peoples and their families. These programs include mental health, addictions, intergenerational trauma supports, community gatherings, individual and group counselling, workshops, palliative care program, land-based healing and connection, and cultural awareness and sensitivity training, including the TRC, UNDRIP, and the Kairos Blanket Exercise.
(613) 631-0302
Trans Health (613) 233-4443 with the Centretown Community Health Centre. The Trans Health Program supports trans and gender diverse folks ages 17 and up. The Gender Affirming services we offer include:
Surgery referrals - Capacity reached, waitlist paused.
Adult Counselling (25+) - Capacity reached, waitlist paused.
Gender Journeys (peer support groups) - Capacity reached, waitlist paused.
Hormone Starts - Capacity reached, waitlist paused.
Youth Counselling (17-25 years) - Capacity reached, waitlist paused.
Mental Health Services, Supports, and Programs: 613-732-8770 Ext. 8006
Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services supporting mental wellness and recovery for individuals aged 16 years and older, living in Renfrew County, who are in distress or living with mental illness and/or addiction.
Professional, compassionate, personalized care is offered at no cost, in-home and in the community, to all service users, both as hospital in-patients or recovering at home in the community, on a voluntary basis. A voluntary service is one where service users drive participation in their recovery.
Brochure: Mental Health Services of Renfrew County
The Petawawa Military Family Resource Centre hosts a Mental Health Walk-in Counselling Clinic for Military Families: the 1st and 3rd Wednesday of every month from 4 pm - 7 pm at the Family Centre (12 Reichwald Crescent) - first-come, first-served basis
Services also include Mental Health Support, Family Advocacy Coordinator, Family Counselling Services, Social Workers, and a Veteran Family Program.
(613) 687-7587 ext. 3226
Wounded Warriors Canada: Wounded Warriors Canada is a national, charitable mental health service provider utilizing clinical best practices and evidence-based care to create an environment of compassion, resiliency and hope for Canada’s Veterans, First Responders and their families.
1-888-706-4808
Boots on the Ground Program: Available 24/7 at 1-833-677-2668. Most people have no idea what a First Responder goes through, though they try. Even among our own, it can be hard to talk about "work". That’s why we started Boots On The Ground. It’s an anonymous Ontario-based helpline where First Responders can talk to someone who’s been through it. We’re not therapists. We’re here to listen. No call display. No judgment. Available to you, whether you are a retired or serving, sworn or civilian:
Firefighter
Police Officer
Paramedic
Nurse
Corrections/Probation & Parole/Youth Services
Emergency Dispatch Operator
Military and Veterans
OSI Connect is a free mental health learning and self-management mobile app developed to help OSI patients and their families understand the nature of operational stress injuries (OSIs) and to provide help through the OSI Clinic Network across Canada.
tel:1-866-522-2122
The PTSD Association of Canada offers information, resources, self-assessments, and education.
From the Government of Canada website: Information about services and supports for post-traumatic stress disorder.
The Robbie Dean Centre is proud to be offering Skill Building for Survivors. This in-person or virtual group will focus on learning about trauma responses and developing healthy ways to cope. For more information or to complete an intake, call 613-629-4243. This group runs a few times per year and is offered separately to men and women.
The OCD Challenge website was designed by leading providers, researchers, and advocates in the field to help improve the lives of those who suffer with OCD. Through an interactive experience, you can customize the program to tackle your specific Obsessive-Compulsive Disorder symptoms. Let the OCD Challenge help you learn the skills and strategies you need to manage your OCD.
BeyondOCD.org is an organization to educate and support people with OCD, their family members, and their treatment professionals.
Coping After Baby: A Cognitive Behavioural Therapy (CBT)-based Workshop
Pregnant and new birthing parents with babies up to 18 months of age who have been experiencing feelings of sadness, worry, or anger may be eligible to participate in a free, one-day, virtual, group-structured CBT-based workshop led by Public Health Nurses (PHNs). During this workshop, you will explore practical strategies to manage symptoms of depression and anxiety by recognizing and gaining control over thoughts, feelings, and behaviours.
For more information, available dates, and to determine eligibility, please contact RCDHU’s Family Health intake by:
phone: 613-735-9774 (direct line) OR 1-800-267-1097 Ext. 589 (toll-free)
email: familyhealth@rcdhu.com.
Healthy Babies Healthy Children Program
The Healthy Babies Healthy Children (HBHC) program is a free home-visiting program for people who are expecting and new parents with a child up to transition to school who need additional support with:
prenatal health care;
preparing for a new baby;
building strong relationships;
feeding a toddler;
managing a child’s behaviour;
being a positive parent;
mental health supports; and
connecting to helpful services in Renfrew County and District.
To inquire about participating in the HBHC program and complete the required screening for eligibility, you can:
complete the online Healthy Babies Healthy Children Self-Referral Form;
email: familyhealth@rcdhu.com; or
call: the Family Health Intake Line at 613-735-9774 (direct line) or 1-800-267-1097 ext. 589 (toll-free).
Moms Postpartum Support Drop-ins (Free virtual drop-in programs)
Mothercraft Ottawa’s Postpartum Support Drop-In Programs provide families with a safe, supportive environment to explore postpartum issues and learn coping strategies and skills. Our goal is to create a sense of community and reduce feelings of isolation.
Tel: 613-728-1839
Peer Support Groups (pregnancy loss, infant loss, fertility challenges, and parenting after loss)
PSI Peer Support Groups offer compassionate peer support for pregnancy loss, infant loss, fertility challenges, and parenting after loss. All groups are 100% free forever, held via Zoom on the Sharewell Platform, and facilitated by trained peer supporters who understand your journey. Please note that each support group has a limit of 25 participants. Attendance is granted on a first-come, first-served basis, and only the first 16 group members to join the session will be admitted.
Support Helpline: 800.944.4773 (4PPD)
The MotHERS Program
The MotHERS Program: Our goal is to help women who are contemplating pregnancy, are pregnant, or are now new mothers, to keep up to date on the latest medical information; healthy pregnancies lead to healthy children and healthy adults! This website covers all the topics we address when speaking with patients about their pregnancies. Where necessary, we have provided links to external websites that offer reliable resources on pregnancy and women's health.
PTSD Coach Canada - PTSD Coach Canada was developed by Veterans Affairs Canada in partnership with the Department of National Defence and the Canadian Mental Health Association.
The Robbie Dean Centre is proud to be offering Skill Building for Survivors. This in-person or virtual group will focus on learning about trauma responses and developing healthy ways to cope. For more information or to complete an intake, call 613-629-4243. This group runs a few times per year and is offered separately to men and women.
OSI Connect is a free mental health learning and self-management mobile app developed to help OSI patients and their families understand the nature of operational stress injuries (OSIs) and to provide help through the OSI Clinic Network across Canada.
The PTSD Association of Canada offers information, resources, self-assessments, and education
From the Government of Canada website: Information about services and supports for post-traumatic stress disorder
Group counselling supports (PDF): Please open this document for a generalized list of support group options available and accessible (free; most are available by self-referral, some require registration and intake), either in-person (local to Pembroke, Eganville, and area) or virtually (usually through Zoom, which is easy to use and doesn’t require a Zoom account to join a meeting). Some of these groups offer a hybrid option (meaning BOTH in-person and virtual).
One-to-one Support Line
Our support line is staffed by a team of mental health counsellors who provide individualized supportive counselling, system navigation, and customized information and education to caregivers, individuals living with chronic mental illness, and our community as a whole. We are here to help, whether you’re dealing with
increased stress and anxiety due to a life issue
experiencing challenges related to mental health
Experiencing an addiction issue
Please note that this is not a crisis/distress line. Adults with lived experience of psychosis and/or mood disorder and their caregivers. Professionals can also call to seek consultation.
1-855-449-9949
Mental Health Services, Supports, and Programs: 613-732-8770 Ext. 8006
Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services supporting mental wellness and recovery for individuals aged 16 years and older, living in Renfrew County, who are in distress or living with mental illness and/or addiction.
Professional, compassionate, personalized care is offered at no cost, in-home and in the community, to all service users, both as hospital in-patients and as those recovering at home, on a voluntary basis. A voluntary service is one where service users drive participation in their recovery.
Brochure: Mental Health Services of Renfrew County
Topical Blog by Kristine Dewar, RP: Anchor Your Day
Canadian Mental Health Association: Take 15 minutes just for you
The West Champlain Family Health Team has a resource library of self-help workbooks for patients (rostered with the West Champlain Family Health Team or Pembroke Family Medicine Health Team) on a variety of topics (boundaries, anxiety and depression management, sleep-related issues, etc.) . Please contact our office to inquire about obtaining a self-help resource.
Self-help Online Workbooks (Centre for Clinical Interventions)
Anxiety / Health Anxiety
Assertiveness
Body Dysmorphia
Bipolar Diagnosis
Depression
Panic
Perfectionism
Sleep issues
Worry and Rumination
Advanced Care Planning
Advance Care Planning is a process of reflection and communication. It is a time for you to reflect on your values and wishes, and to let people know what kind of health and personal care you would want in the future if you were unable to speak for yourself. Please go to Advanced Care Planning Canada to learn more.
Advanced Care Planning: Ontario Resources for Individuals and Families includes
A free Advanced Care Planning Workbook you can download and use
Information about/for a Substitute Decision Maker, including a link to a document from the Ontario Attorney General that allows you to complete a form to designate your Power of Attorney for Personal Care
Use this link to access a printable PDF workbook to assist with the Advanced Care Planning Process
Champlain Community Support Network
The Champlain Community Support Services has put together a dedicated website where you can find services, information and resources, including information about 'Meals on Wheels', transportation, telephone and safety checks, 'A Friendly Voice' telephone visiting line, caregiver support, etc.
Ottawa Valley Health Connect: Find health care services for older adults across the Ottawa Valley. This online directory helps connect you to over 190 local programs and services near you.
Dementia Supports
The Dementia Society of Ottawa and Renfrew County provides support and information to individuals and their families affected by dementia through guidance, social programs, education, and resources.
613-523-4004
Information about Respite Care for Caregivers: Several types of respite care are available for caregivers. Services can be provided in your home or in another care setting, such as a long-term care home. For more information about respite care or help locating services in your community, call 613-310-2222.
A Friendly Voice
A Friendly Voice is a free, confidential “warm line” for older adults aged 55 and above living in Ontario. We are a welcoming space where you can freely connect with a caring individual without expectations or judgment. Whether you’re struggling with loneliness or simply looking to stay socially healthy and add some connection to your routine, we’re here to lend an empathetic ear and engage in delightful conversations. Maybe it’s been a while since you had a heart-to-heart with someone, or you’re going through a period of loss, or perhaps you just want to gush about your new grandbaby. A Friendly Voice is here to listen.
Call Toll-free: 1 (855) 892-9992
Caregiver Supports
Canadian Virtual Hospice: Caregiver Support Information (online learning and support modules you can access at any time): The modules include useful information, strategies, and suggestions for preparing for and providing care as illness advances.
Strategies for difficult conversations
Video demonstrations of caregiving tasks
Guidance for recognizing and managing symptoms
Suggestions for accessing programs and services
Ways to care for yourself
Information about Respite Care for Caregivers: Several types of respite care are available for caregivers. Services can be provided in your home or in another care setting, such as a long-term care home. For more information about respite care or help locating services in your community, call 613-310-2222.
The Ontario Caregiver Association offers workshops, psychoeducation, peer support, group and individual counselling, a caregiver coaching program, and an online learning library! Please use the link provided to access their support programs.
If you feel like you are juggling too many caregiver responsibilities and would like support, you can call the Helpline 24/7 (offered by the Ontario Caregiver Association) at 1-833-416-2273
Powerful Tools for Caregivers (Online Self-Management Program): In the six weekly classes, caregivers develop a wealth of self-care tools to reduce personal stress, change negative self-talk, communicate their needs to family members and healthcare or service providers, communicate effectively in challenging situations, recognize the messages in their emotions, deal with difficult feelings, and make tough caregiving decisions.
If you would like to look for a workshop, go to Workshop Registration or call 1-844-301-6389 for more information
Class participants also receive a copy of The Caregiver Help book, developed specifically for the class.
Renfrew County and District Sexual Health Clinic
(below information copied from their site)
To access RCDHU’s sexual health services, please call 613-732-3629 or 1-800-267-1097 or email sexualhealth@rcdhu.com.
Sexual health services are provided by a Registered Nurse. Services include:
testing for some blood-borne and sexually transmitted infections (STBBIs), specifically chlamydia, gonorrhea, syphilis, HIV, hepatitis B, and hepatitis C
treatment for some STBBIs (chlamydia, gonorrhea, syphilis)
lower cost birth control for eligible individuals who already have a prescription
free condoms and dental dams
pregnancy testing
counselling about relationships and sexual decision-making
STI Testing
To get tested for STIs, call your family physician first. If you do not have a family physician or nurse practitioner or cannot access your them, you can:
Visit our walk-in Sexual Health Clinic to see a Sexual health nurse, every Wednesday from 1:00pm to 3:00pm at our office at 141 Lake Street in Pembroke.
Call us to make an appointment outside that time at 613-732-3629 ext. 977 and leave a message, or email sexualhealth@rcdhu.com.
Call the Renfrew County Virtual Triage and Assessment Centre (RCVTAC) at 1-844-727-6404 to speak with a doctor and get tested. For more information, visit https://rcvtac.ca/
Visit https://getakit.ca/. GetaKit offers an online assessment for access to free lab-based testing for STIs. For most orders, your “kit” will be digitally delivered by fax or PDF to the Renfrew County lab of your choice.
Hormonal Contraceptives
RCDHU may be able to help with the cost of your birth control by providing you with a coupon for your pharmacy.
Contraceptives include:
oral contraceptive pill
contraceptive patch
vaginal ring
emergency contraception (morning after pill)
injectable contraception
intrauterine contraception
contraceptive implant
Contact RCDHU at 613-732-3629 ext. 977 or 1-800-267-1097 ext. 977 or email sexualhealth@rcdhu.com for more information.
Sexual Health Infoline Ontario: The Sexual Health Infoline Ontario (SHILO) is a free, anonymous and inclusive eChat and phone service for Ontario residents. This service is staffed by counsellors who provide information, support and referrals in English, French and other languages on sexual health topics.
toll-free: 1-800-668-2437
416-392-2437
Community Housing (information and forms)
Renfrew County Housing Corporation (RCHC) is a community housing provider in the County of Renfrew with over 1000 community housing units. The RCHC provides rent-geared-to-income (RGI) and affordable rental options to low-income households in the County of Renfrew.
Ontario Works (information and forms)
Ontario Works financial assistance is available for people with little or no income. When you contact our office, our staff will help connect you with other services and benefits you may qualify for.
Renfrew County Children’s Services - Child Care (information and forms)
To ensure we are “Helping to make Renfrew County the best place to raise a child,” the County of Renfrew Children's Services Division is committed to the principles and practices behind quality licensed child care and EarlyON Child and Family Centres.
Renfrew County Legal Clinic
Renfrew County Legal Clinic is a non-profit legal clinic funded by Legal Aid Ontario. They provide free legal services to people living on a low income. Please visit their website to learn about the specific areas of law in which they can assist.
Telephone: 613-432-8146
Toll-free: 1-800-267-5871
Renfrew County List of Community Services and Links
The following links are provided through the Community Services Page:
Stress Reduction:
The Crisis and Trauma Institute has compiled guided exercises to help manage stress and anxiety through mindful awareness, breathing, and simple movements. There are two exercises for adults and two exercises for children.
Progressive Muscle Relaxation teaches you how to relax your muscles through a two-step process. First, you systematically tense particular muscle groups in your body, such as your neck and shoulders. Then, you release the tension and notice how you feel. This exercise will help you lower your overall tension and stress levels and relax you when you are feeling anxious. It can also help reduce physical problems such as stomachaches and headaches, and improve your sleep. Read more about progressive muscle relaxation here
The Counselling Group in Ottawa has developed a teaching series to better understand stress and its effects on the body, emotions, behaviours, and thoughts. Developing insight about stress in general can be very helpful in developing stress management strategies. Please CLICK THIS LINK to access the four-part series.
Stress and Mental Hygiene:
The term “mental hygiene” refers to daily activities that support and maintain mental health. Public health guidelines tell us that we need to do small tasks daily to maintain our physical and dental hygiene, like showering and brushing our teeth. We are now extending the same concept to mental health.
Here is the link to learn more about the approach, including a toolkit with resources and information
Mindfulness-Based Stress Reduction Courses:
Free online mindfulness-based stress reduction course
Yoga With Adrienne – YouTube Channel
Mindfulness Coach app: This app was created for veterans; however, it can be used by anyone to help develop a mindfulness practice. Mindfulness means noticing and paying attention to what is going on in the present moment, without passing judgment on it. Mindfulness has been shown to be effective for reducing stress, improving emotional balance, increasing self-awareness, helping with anxiety and depression, and coping more effectively with chronic pain.
A mindfulness-based stress reduction group is offered through the Petawawa Centennial Family Health Centre - call 613-687-7641 for information, or to register
Mental Health Services of Renfrew County: Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services that support mental wellness and recovery for individuals aged 16 and older living in Renfrew County.
Adult Counselling: For sexual abuse victims, victims of violence, or those experiencing mental illness
Call (613) 732-8770, extension 8006 or 1-800-991-7711, extension 8006
Robbie Dean Family Counselling Centre: Trauma Recovery – This program focuses on the present, guiding clients through acceptance and healing. It provides a supportive environment for sharing experiences and learning coping strategies to move forward and rebuild a sense of safety and well-being.
To access: clients can self-refer by calling the Centre directly ((613) 629-4243) or emailing info@rdfcc.ca
Mental Health Services of Renfrew County: Mental Health Services of Renfrew County (MHSRC) is a program administered by the Pembroke Regional Hospital. We offer a full range of public health services that support mental wellness and recovery for individuals aged 16 and older living in Renfrew County.
Adult Counselling: For sexual abuse victims, victims of violence, or those experiencing mental illness
Call (613) 732-8770, extension 8006 or 1-800-991-7711, extension 8006
The Regional Assault Care Program is one of 36 hospital-based Sexual Assault / Domestic Violence Treatment Centres in Ontario. We provide emergency room care, follow-up and outpatient appointments to women, children and men who are victims of sexual assault / abuse, domestic violence, child maltreatment and elder abuse. Our specially trained nurses are available in any Renfrew County emergency department 24 hours a day, 7 days per week, or call our confidential, toll-free line at 1-800-363-7222.
Victim Services Renfrew County: Information is provided for those individuals who are experiencing crime(s) or tragedy(s), to offer a directory of services such as victim support lines, the Canadian Human Trafficking Hotline, Criminal Injuries Compensation Information, etc.
For support & information: Call 1-877-568-5730
Renfrew County Legal Clinic is a non-profit legal clinic funded by Legal Aid Ontario. They provide free legal services to people living on a low income. Please visit their website to learn about the specific areas of law in which they can assist.
Telephone: 613-432-8146
Toll-free: 1-800-267-5871
Salvation Army - Giving Hope Today (Community Justice Programs: Current online program offerings include the following (check their website for updates and please note their is a fee for these programs): 416-304-1974 ext. 209
Anger Management: One Day (AM)
Anger Management: One Day – Women Only (AMW)
Anger and Lifestyle Management (ALM)
Alcohol & Drug Awareness Program (ADAP)
Anger & Relationships: Men Only (AR)
Theft Intervention Program (TIP)
Road Rage (RR)
Restorative Parenting (RP)
Victim Impact Program (VIP)
Domestic Violence Intervention and Prevention (DVIP)
Wellness Together Canada: A mental health and substance use website to support people across Canada and Canadians living abroad, available in both official languages (youth and adults). We provide the following resources for you at no cost: immediate text support, information and videos on common mental health issues, peer support, groups, mental wellness programs you can do on your own or with coaching, and monitored communities of support.
1-866-585-0445
If you are aware of any free, accessible mental health resources that we may have missed, we would love your input. You can send your recommended resources to c.ullrich@westchamplainfht.com. Thank you!